Compliance
If you have a concern about the care you or a loved one received at Family Services, please reach out. Your feedback is important to us.
Anonymous Compliance Hotline: 844-486-3424
Non-Anonymous Compliance Email: compliance@familyservicesny.org
Family Services has a comprehensive compliance program that reflects our mission and vision and reflects our commitment to providing quality support with integrity. Family Services is committed to full compliance with all federal and state mental health care program requirements.
Corporate Compliance Officer
Casey Hons
Privacy Officer
Dawn Turner
Protecting Your Privacy
At Family Services, we believe that ensuring your privacy is an integral part of our work in the community.
Learn more about privacy and data collection.
Learn more about our privacy practices.
Learn more about patients’ rights.
Learn more about Zoom HIPAA Standards